Travel Consultant

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel

• Shares knowledge and expertise from personal experiences and/or education study trips

• Develops long-standing relationships with our members and builds referral and repeat business

• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations

• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

• We offer extensive training to aid you in your career development through The Auto Club University

• Regular recognition through various company programs and incentives for trips, cash and prizes

• Company sponsored IATAN cards, providing exclusive travel consultant discounts

• Love to travel? Personal travel opportunities at discounted pricing

• Corporate benefits for insurance products

• Paid educational study trips are available for our consultants to promote career development

• Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

• A high school diploma is required, but we prefer a 2 or 4-year college degree

• You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening

• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications, does this sound like you?

• Travel is not just a hobby or a wish, it’s your passion

• You must be available to work most Saturdays and some evenings to support goal achievement

• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training

• You are driven by sales and exceeding your goals

• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM

• You have a strong and very comfortable relationship with paperwork and you are very organized!