Telecommunications Business Development Manager

• Astound is looking to hire a Business Development Manager (BDM) III in the greater West Sacramento, CA, San Francisco, CA or out of another CA branch market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.

• Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers  

• Source leads for new build opportunities

• Build relationships with real estate developers and property management firms

• Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle

• Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets

• Target, identify and develop strategic revenue-producing partnerships and alliances

• Evaluate and support business development opportunities identified by our Enterprise sales channel

• Develop market analysis and business case to support expansion opportunities

• Build relationships with strategic partners and organizations

• Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads

• Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities:

  • Business District walkthroughs

  • Initiating and attending networking events

  • General up to date knowledge of MTU market within territory

• Attend various business and association functions within territory, including some evening events

• Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours

• Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and

• Complete all paperwork and agreements accurately, legibly and thoroughly

• Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications

• Provide exceptional customer service at all times

• Manage CRM systems, process, and quality of data

• Produce CRM output reports as requested by management

• Maintain updated sales funnel records, logging notes, contact information & activities

• Project a professional business manner and operate with a high degree of integrity

• Other duties as assigned

What You Bring to the Table:

• Three to five years in an outside sales or customer service environment managing business accounts 

• Account Management experience is required

• Sales experience in real-estate or telecommunications or related industries preferred

• Experience working with realtors and property management firms is also preferred

• Exceptional business acumen

• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available

• Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook

• Ability to work with and manage CRM systems

• Must be able to work independently with minimal supervision

• Excellent detail orientation and follow through skills

• Strong discretionary skills; this position will have access to information of a confidential nature

• Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses

• Proven ability to coordinate across broad teams including marketing, operations, sales, and finance

• Proven ability to conduct complex contract negotiations

• Proven results in developing a channel and exceeding sales organizational objectives

• Understanding of fiber optic data and telecommunications solutions in CLEC business

• Possess a valid driver’s license with a satisfactory driving record per the Company’s Vehicle Driving Policy

Education and Certifications:

• High school diploma or equivalent is required

• College degree in business, project management, or related field is preferred