Head of HR (Retail/Restaurants)

Strategic Human Resources Director Driving Organizational Growth and Workforce Excellence

This Jobot Job is hosted by: Emily Klopfenstein
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Salary: $185,000 - $210,000 per year

A bit about us:

Our client is a dynamic, multi-state organization committed to operational excellence, scalable growth, and building a people-first culture. With a large and diverse workforce, they focus on innovation, compliance, and continuous improvement while fostering an environment where employees at all levels can thrive and contribute meaningfully to long-term success.

Why join us?

• Lead enterprise-wide HR strategy with direct influence on executive decision-making
• Drive innovation through HR systems, automation, and large-scale process improvements
• Collaborate across a diverse, multi-location workforce with strong growth trajectory
• Shape culture and talent strategy in a high-impact leadership role

Job Details

The Director of Human Resources serves as a strategic partner to executive leadership, translating business objectives into effective human capital strategies. This role provides leadership and oversight for all HR functions, ensuring efficient daily operations, continuous process improvement, and alignment with organizational goals. The position supports a large, multi-state workforce and fosters a positive, high-performing work environment across diverse business units.

Key Responsibilities

• Lead and oversee all core HR functions including employee relations, talent acquisition, training and development, compensation, payroll, HRIS, talent management, and benefits administration
• Drive operational efficiency and cost optimization through process improvements, automation, and workforce strategies
• Evaluate organizational structure and lead initiatives to improve scalability and overall effectiveness
• Provide leadership to HR teams across multiple locations and partner with senior leadership on strategic initiatives
• Manage complex employee relations matters, including investigations and compliance-related issues
• Ensure accurate HR reporting and utilize data to identify trends, inform decisions, and support business strategy
• Develop and implement HR policies, programs, and initiatives aligned with organizational objectives
• Maintain compliance with all applicable federal, state, and local employment laws and regulations
• Stay current on HR trends, best practices, and regulatory updates, and advise leadership accordingly
• Oversee departmental budgeting and resource planning
• Manage and administer compensation, benefits, performance management, employee engagement, and development programs
• Lead recruiting strategies and workforce planning efforts to meet organizational needs
• Oversee HR systems including HRIS and applicant tracking systems, ensuring proper functionality and process documentation
• Partner with external vendors to support benefits administration and ensure competitive offerings
• Analyze HR data and present insights and metrics to leadership as needed
• Lead required reporting and filings with government agencies
• Support additional HR initiatives and projects as required in a fast-paced, evolving environment

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field preferred
• 12+ years of progressive HR experience, including leadership of multiple HR functions
• Experience supporting high-volume, multi-site organizations (retail or similar environment preferred)
• Professional HR certification (SPHR or SHRM-SCP) preferred
• Strong background in employee relations, investigations, and compliance
• Experience with HRIS platforms such as UKG, Paylocity, or similar systems
• Knowledge of benefits administration, including health and welfare programs
• Strong written and verbal communication skills
• Proficiency in Microsoft Office; advanced Excel skills preferred
• Ability to analyze data and connect insights to business performance
• Strong project management skills with the ability to manage multiple priorities
• In-depth knowledge of employment laws and regulations
• Highly organized, self-motivated, and detail-oriented
• Strong interpersonal and problem-solving skills
• Willingness to travel approximately 10–15%

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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